We've had great success using CarCalls' follow-up service with our unsold floor traffic. Our primary goal was to get solid information on just why a customer didn't purchase from us. An unexpected bonus was the specific information we received - exactly what we needed to close the deal! It's without a doubt, the best value for the money spent, very cost effective!
Mike Coggins, General Mng - Haddad Toyota/Hyundai. 413-445-5435

FANTASTIC! CarCalls' CSI follow-up service was a tremendous help in getting feedback from Johnson Ford's service, sales, and lease customers. Their friendly, professional phone personalities put our customers at ease. Our CSI ratings went up and we had no problem when we went for our Blue Oval Certification. They even got us sales leads! I highly recommend CarCalls.
Brian Lussier, Parts and Service Director - Johnson Ford. 413-443-6431

 

Gary Rome Hyundai has consistently been in the top five Hyundai dealers in the country in customer satisfaction. CarCalls played an integral part in helping us achieve that recognition. They effectively identified issues so that we could nip any potential problems in the bud. Through their professional and tactful handling of calls, our customer's perception of our company remained positive throughout the survey process. I cannot praise CarCalls enough.
Cliff Dexheimer, General Mng - Gary Rome Hyundai. 888-637-4279

Our CSI is on the rise and our response rate is going up also - CarCalls has been great!
Troy Hanlon, Service Mng - DeNooyer Chevrolet. 518-458-7700

 

 
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